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Opportunities Board (origin)

Pipeline Overview

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  1. Access the Patient Peptide Journey pipeline from the Opportunities section - this shows all 25 patients organized by their current stage in your treatment process.
  1. Review the pipeline stages representing your patient flow:
      • Lead/Inquiry: New prospects who've expressed interest
      • Consultation Booked: Patients who've scheduled their initial consultation
      • Following Up: Patients requiring additional contact or information
      • Good Faith Exam: Patients completing required medical screening
      • Protocol & Compliance: Patients reviewing treatment plans and signing consents
      • Active: Current patients receiving treatment
      • Unresponsive: Patients who've stopped responding to communication
  1. Monitor stage values and totals:
      • Each stage displays the number of opportunities and total value
      • Active stage shows $3,250 across 4 patients
      • Good Faith Exam stage shows $1,600 across 6 patients
      • Track potential revenue as patients progress through stages

Managing Individual Opportunities

  1. Review individual patient cards within each stage:
      • Each card shows patient name and opportunity value ($250 standard)
      • Icons indicate available actions (call, text, email, calendar)
      • Visual progress indicators help prioritize follow-up actions
  1. Move patients between stages by dragging cards or using stage progression workflows:
      • Advance patients from Consultation Booked to Following Up after their appointment
      • Move to Good Faith Exam once medical screening is scheduled
      • Progress to Protocol & Compliance when treatment plans are ready
      • Activate patients once consent is signed and treatment begins
  1. Track opportunities:
      • Monitor patients in Good Faith Exam stage
      • Follow up with Protocol & Compliance stage
      • Ensure Active patients continue their treatment protocols
  1. Manage unresponsive patients:
      • Review the Unresponsive column for patients who've stopped engaging
      • Implement re-engagement campaigns or mark as inactive
      • Consider alternative communication methods or referral follow-up